Do you have a burning question? ask a physiotherapy question online


Are all staff qualified?
All staff are qualified physiotherapists and registered with the UK Health Professions Council.

Do I need a Doctor’s referral?
This is not necessary to make an appointment and we will often refer you back to your Doctor if we think you require further examination or tests.

What conditions do you treat?
We treat a range of musculoskeletal and neurological conditions.
For example: Muscle, joint and spinal problems, whip-lash injuries, vertigo and headaches, sports injuries, arthritis and degenerative conditions, work related disorders, personal injury, Stroke, multiple sclerosis, traumatic brain injury, Parkinson’s disease, spinal cord injury, womens health, Chronic fatigue/ME, Facial Palsy.

Are you registered with major health insurers?
Yes, all staff qualified and are recognised by Westfield, Bupa, PPP Axa and other major health insurance schemes.

Will physiotherapy help?
This can only be answered after a detailed assessment by the physiotherapist. In the majority of cases we can help, however, if we do not think we can help, we will inform you and if necessary refer you to your GP or the most appropriate health care professional.

How can I pay?
The clinic accepts payment by cash, cheque or credit/debit card. If you have health insurance we can in most cases invoice the company directly.

Can I park at the clinic?
Yes, we have free off-road parking at the clinic and disability access.

What hours do you work?
The clinic is open Monday to Friday between 9 am and 8 pm. If you require early morning or appointments outside these times they can be arranged.

I have had treatment before and it has not worked. Why are you different?
We specialise in long-standing (chronic) problems that remain resistant to treatment and use a team of highly qualified specialised staff who use movement based approach to understand why you continue to have problems.

Do you provide home visits?
Yes. These can be arranged if you are unable to attend the clinic.

Is there a cancellation fee?
If you fail to attend or cancel on the day of your appointment, Hallamshire Physiotherapy reserve the right to charge for the missed appointment.

Do I get assessment for free?

We don’t do this as we are not providing a package of treatment.  You are only receiving the treatment sessions you require.  Free sessions are given to encourage you to buy lengthy treatment packages-which you might not require.